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We take pride in our workmanship, and guarantee the quality we assure for 30 days from the day of purchase. If you are dissatisfied with your stock order in any way, we will replace it with a 20% restocking fee plus shipping. Manufacturing defects will be replaced at no charge. Custom orders will be judiciously reviewed through customer service, contact our headquarters at 1-877-LOGBOOK. Refunds will automatically be applied to your credit card or original method of payment. Frequently the refunding process takes some time in banking administration before it is officially posted. If after a few days your account had not been credited, and you have inquired with your bank and the credit card company, please contact us at LBU@logbooks.com.


Please ship your product to Log Books Unlimited at 650 Runnymede Road, Toronto, ON M6S 3A2, with an explanation written on the ship copy that was sent to you. We will provide your amended order with a 20% restocking fee, the difference in the prices, plus shipping. Please consider using a trackable shipping service when returning the books you wish to exchange.